Our Privacy Commitments
Before you read the full policy, here are the six core commitments wk77 makes to every Filipino player regarding the handling of personal information.
We Protect Your Data
wk77 uses 256-bit SSL encryption, secure server infrastructure, and access controls to protect your personal information from unauthorized access, disclosure, or misuse at every stage of processing.
We Don't Sell Your Data
wk77 does not sell, rent, or trade your personal information to third-party marketers. Your data is used only for the purposes described in this Policy — never for unauthorized commercial gain.
We Collect Only What We Need
wk77 applies data minimization principles. We collect only the personal data that is necessary for account management, payment processing, KYC compliance, and responsible gaming — nothing more.
You Control Your Data
Filipino players have the right to access, correct, and request deletion of their personal data. wk77 provides straightforward mechanisms to exercise these rights without unnecessary barriers or delays.
We Comply with Philippine Law
wk77 processes personal data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
You Can Opt Out of Marketing
Receiving promotional messages from wk77 is optional. You can opt out of marketing communications at any time by updating your notification preferences in your Account settings or by contacting support.
1Introduction
wk77 is committed to protecting the personal information of every Filipino player who uses its platform. We understand that privacy is a fundamental right, and we take our obligations as a personal information controller seriously under the Republic Act No. 10173 — the Data Privacy Act of 2012 (DPA) — and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
This Policy applies to all personal data collected through wk77.cam, our customer support channels, marketing communications, and any related services. By using wk77, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. If you do not agree, please discontinue use of the Platform immediately.
We review and update this Policy periodically to reflect changes in our data practices, applicable law, or regulatory guidance. The current version, including its effective date, is always available at wk77.cam/privacy-policy.
2Data Controller
For the purposes of the Data Privacy Act of 2012, wk77 acts as the personal information controller in respect of the personal data it collects directly from Players through the Platform and associated communications channels.
Where wk77 processes personal data on behalf of or in conjunction with third-party service providers — such as payment processors, identity verification providers, or game software suppliers — the respective responsibilities are defined by contractual data processing agreements that require those third parties to handle personal data only as instructed by wk77 and in compliance with applicable law.
3Personal Data We Collect
wk77 collects the following categories of personal data from Players. Collection is limited to what is necessary for the specific purposes described in this Policy.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | KYC verification, age compliance, account registration |
| Contact Data | Email address, Philippine mobile number, residential address | Account communications, support, identity verification |
| Financial Data | GCash number, bank account details, transaction history, deposit and withdrawal records | Payment processing, AML compliance, withdrawal verification |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud detection, service optimization |
| Gaming Activity Data | Game history, bets placed, win/loss records, session durations, bonus usage | Account management, responsible gaming monitoring, compliance |
| Communications Data | Live chat transcripts, email correspondence, support ticket history | Quality assurance, dispute resolution, regulatory record-keeping |
| Marketing Preference Data | Communication opt-ins and opt-outs, promotional redemption history | Personalized promotions (where consented), marketing analytics |
4How We Collect Your Data
wk77 collects personal data through the following methods:
- Direct Provision: When you register an Account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion, you provide personal data directly to wk77.
- Automated Collection: When you access and use the Platform, we automatically collect technical data including your IP address, device identifiers, browser information, and session behavior through server logs and similar technologies.
- Cookies and Tracking Technologies: wk77 uses cookies and similar tracking tools to enhance your Platform experience, maintain your session, and analyze usage patterns. See Section 8 for details.
- Third-Party Sources: We may receive data from identity verification providers, payment processors (including GCash and Maya), fraud detection services, and publicly available sources where necessary to fulfill KYC or AML obligations.
- Inferred Data: We may derive information about your preferences, risk profile (for responsible gaming purposes), and activity patterns from the data you provide and your behavior on the Platform.
5Legal Basis for Processing
Under the Data Privacy Act of 2012, wk77 processes your personal data on the following legal bases:
- Contractual Necessity: Processing necessary to create and manage your Account, process payments, verify your identity, and provide gaming services as agreed in the Terms & Conditions.
- Legal Obligation: Processing required to comply with anti-money laundering (AML) regulations, PAGCOR requirements, tax reporting obligations, and other applicable Philippine laws.
- Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where these interests are not overridden by your privacy rights.
- Consent: Processing for marketing communications and non-essential cookies, where your prior opt-in consent has been obtained. You may withdraw this consent at any time without affecting any prior lawful processing.
6How We Use Your Personal Data
wk77 uses your personal data for the following purposes:
- Account Creation and Management: To register your account, verify your identity and age (21+ requirement), authenticate your login, and maintain accurate account records;
- Payment Processing: To process your GCash, Maya, bank transfer, or other deposits and withdrawals securely and accurately;
- KYC and AML Compliance: To verify your identity, screen against sanctions lists, and fulfill our obligations under applicable anti-money laundering and counter-terrorism financing regulations;
- Customer Support: To respond to your queries, resolve disputes, and maintain records of our communications with you;
- Responsible Gaming: To monitor gaming activity, identify players who may be at risk, and provide or enforce responsible gaming tools including deposit limits and self-exclusion;
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited activities;
- Platform Improvement: To analyze usage patterns, diagnose technical issues, and enhance the functionality, performance, and user experience of wk77;
- Marketing Communications: To send you personalized promotions, bonus offers, and updates about wk77 — subject to your marketing preferences and consent where required;
- Legal and Regulatory Compliance: To maintain records required by law, respond to regulatory inquiries, and cooperate with law enforcement authorities where legally required.
7Data Sharing and Disclosure
wk77 does not sell or rent your personal data. We share personal data only in the following circumstances and only to the extent necessary:
- Payment Processors: GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other payment service providers receive the minimum data necessary to process your transactions and verify payment source;
- KYC and Identity Verification Providers: Third-party services used to verify government-issued IDs and validate the identity information you submit during account verification;
- Game Software Providers: Licensed game developers and studios (such as Pragmatic Play, PG Soft, Jili, and others) receive session data necessary to deliver their games through the wk77 platform;
- Fraud Detection and Security Services: Providers of fraud monitoring, risk scoring, and cybersecurity services who assist in protecting the Platform and its players;
- Regulatory Authorities: PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), law enforcement agencies, and courts — where disclosure is required by applicable law, regulation, or a valid legal process;
- Professional Advisors: Legal counsel, auditors, and compliance consultants — bound by professional confidentiality obligations;
- Business Transfers: In the event of a merger, acquisition, or sale of wk77 assets, your data may be transferred to the relevant successor entity, with notice provided to affected Players.
All third-party service providers engaged by wk77 are required to process personal data only as directed, maintain appropriate security measures, and comply with applicable data protection obligations through contractual agreements.
8Cookies and Tracking Technologies
wk77 uses cookies and similar technologies (including web beacons and local storage) to operate the Platform, maintain your session, and improve your experience. The types of cookies used include:
- Essential Cookies: Required for the Platform to function. These enable login sessions, security features, and basic navigation. They cannot be disabled without impairing Platform functionality.
- Analytics Cookies: Used to understand how players interact with wk77 — which pages are visited most, how long sessions last, and where errors occur. This data is aggregated and anonymized where possible.
- Functional Cookies: Remember your preferences such as display settings and language so you don't have to re-enter them each time you visit.
- Marketing Cookies: Used only where you have given consent, to show you relevant promotional content from wk77. These are not used to serve advertising for third-party brands.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from accessing your Account and using the Platform. For analytics and marketing cookies, you can withdraw consent at any time without affecting your access.
9Data Retention
wk77 retains personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal and regulatory obligations. The following retention periods apply as general guidelines:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity records | Duration of account + 5 years after closure | AML regulations, PAGCOR requirements |
| Financial transaction records | 10 years from transaction date | AMLA, tax regulations |
| Customer support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Gaming activity logs | 5 years from account closure | Responsible gaming, regulatory compliance |
| Marketing preferences | Until opt-out or account closure | Consent |
| Technical and access logs | 12 months from collection | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be attributed to an identifiable individual. Where anonymization is not technically feasible, data is archived with restricted access.
10Data Security
wk77 implements a multi-layered security framework to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption in Transit: All data transmitted between your device and wk77 servers is encrypted using TLS 1.2 / TLS 1.3 protocols (256-bit SSL);
- Encryption at Rest: Sensitive personal data stored on wk77 servers is encrypted using industry-standard encryption algorithms;
- Access Controls: Access to personal data is restricted to authorized personnel with a legitimate need, enforced through role-based permissions and multi-factor authentication for administrative systems;
- Intrusion Detection: Continuous monitoring for suspicious activity, unauthorized access attempts, and anomalous data access patterns;
- Security Audits: Regular internal and third-party security assessments and penetration testing of the Platform infrastructure;
- Employee Training: All wk77 staff with access to personal data receive mandatory data privacy and security training.
In the event of a personal data breach that poses a risk to your rights and freedoms, wk77 will notify affected Players and the National Privacy Commission in accordance with the timeline and requirements of the DPA — within 72 hours of becoming aware of the breach where feasible.
11International Data Transfers
wk77 operates primarily within the Philippines and processes most personal data on servers located within or in proximity to the Philippine jurisdiction. In certain circumstances — for example, when using internationally based game providers, cloud infrastructure, or fraud detection services — personal data may be transferred to servers or processors located in other countries.
Where such transfers occur, wk77 ensures that adequate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law. Safeguards include contractual data processing agreements incorporating standard data protection clauses, and assessments of the recipient country's data protection framework.
Players who have questions about the safeguards applicable to any specific international transfer may contact wk77's Data Protection Officer at the details provided in Section 16.
12Your Data Privacy Rights
Under the Data Privacy Act of 2012, Filipino players have the following rights with respect to their personal data held by wk77. To exercise any of these rights, contact the wk77 Data Protection Officer using the details in Section 16. wk77 will respond to verified requests within 15 business days.
Right to Be Informed
You have the right to be informed about how your personal data is collected and used — which is the primary purpose of this Policy. You may request additional information about specific processing activities at any time.
Right of Access
You may request a copy of the personal data wk77 holds about you, including information about the purposes of processing, the categories of data held, and the recipients to whom data has been disclosed.
Right to Rectification
If any personal data wk77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay. Basic profile corrections can be made directly through Account Settings.
Right to Erasure
In certain circumstances, you may request the deletion of your personal data. This right is subject to wk77's legal obligations — for example, data that must be retained under AML regulations cannot be deleted before the statutory retention period expires.
Right to Object
You have the right to object to processing based on legitimate interests, particularly where it relates to direct marketing. You can opt out of marketing communications at any time through your Account preferences or by contacting support.
Right to Data Portability
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format. This right applies to data you have provided directly and which is processed on the basis of your consent or a contract.
Right to Lodge a Complaint
If you believe wk77 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact wk77 first so we can attempt to resolve your concern directly.
13Children's Privacy and Minors
wk77 is an online gaming platform strictly intended for adults. In accordance with PAGCOR regulations and Philippine law, persons under 21 years of age are absolutely prohibited from registering or using wk77. wk77 does not knowingly collect personal data from individuals under the age of 21.
Where wk77 discovers or reasonably suspects that an Account has been created by or is being used by a person under 21, the Account will be immediately suspended. Any deposits made will be returned after compliance review, and no winnings generated from the Account will be paid out. The personal data associated with such an Account will be retained only for the duration required by law before being securely deleted.
If you are a parent or guardian and believe that a minor in your care has accessed or registered on wk77, please contact support immediately via live chat or at [email protected] so that appropriate action can be taken promptly.
14Third-Party Links and Services
wk77 may contain links to third-party websites or services, including payment provider portals (such as the GCash or Maya web interfaces) and game provider information pages. This Privacy Policy applies only to wk77.cam and the services operated directly by wk77.
wk77 has no control over the data practices of third-party websites and is not responsible for their privacy policies or content. We encourage Players to review the privacy policy of any third-party service they access, including those accessed via links from wk77, before submitting personal information to that service.
15Policy Updates
wk77 reserves the right to update this Privacy Policy at any time to reflect changes in data practices, applicable law, or NPC regulatory guidance. Material changes — those that significantly affect how your personal data is processed — will be communicated to Players via email to their registered address and/or via a notice on the Platform no less than fourteen (14) days before they take effect.
For non-material updates (such as corrections, clarifications, or contact detail changes), the updated Policy will be posted on this page with a revised effective date, and continued use of wk77 after posting will constitute acceptance of the updated Policy.
16Contact Us and Data Protection Officer
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by wk77, please contact our Data Protection Officer (DPO) using the following channels:
- Live Chat: Available 24 hours a day, 7 days a week via the chat widget on wk77.cam — fastest response for urgent data requests
- Email: [email protected] — subject line: "Privacy / Data Request" (plain text — not a clickable link)
wk77 will acknowledge all written privacy requests within 3 business days and provide a substantive response within 15 business days. Complex requests — such as those requiring a full data access compilation or a detailed erasure assessment — may require additional time, and you will be informed of any delay and the estimated completion date.
If you are not satisfied with wk77's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), which can be reached through the NPC's official website and complaint channels.
Your Data Is Safe at wk77 — Play With Confidence
We've built wk77's privacy practices around one principle: Filipino players deserve to know exactly what happens with their personal information. Now that you do, the rest is yours to explore.
wk77 is for players 21 years of age and above only. Play responsibly.